PONOPT FIELD NOTES · Энергия и освещение

Heat Pumps for Public Buildings: How to Assess a Site Before Procurement

Assess a public building before a heat-pump tender: verify heat loss, emitters, hot water, power, space and noise, then write a performance-based specification.

The outcome of a public heat-pump project is mostly decided before the tender. A structured site assessment should confirm the building's true heat demand with a room-by-room heat-loss calculation, verify the heat distribution system and its operating temperature, check domestic hot-water and ventilation loads, and confirm electrical capacity, space, noise limits and required permissions. Turn that evidence into a performance-based specification so suppliers bid on comparable, real data.

Key takeaways

  • Treat a heat-pump purchase as a renovation project affecting the heating network, hot water, ventilation and electricity supply, not a like-for-like boiler swap.
  • The design heat load from a room-by-room heat-loss calculation, not watts per square metre, must drive heat-pump sizing.
  • Heat-pump efficiency falls as flow temperature rises, so existing radiators and underfloor circuits must be checked before capacity is chosen.
  • Electrical capacity, grid connection, plant space and acoustic limits are frequent hidden costs and schedule risks on public sites.
  • A performance-based specification with measurable targets, commissioning duties and monitoring obligations produces comparable bids and protects the budget.
  • Accreditation alone does not reliably predict good outcomes; verified installer capability and in-service monitoring do.

Start with a needs and feasibility assessment, not a quote

Heat pumps are often treated as a like-for-like boiler replacement, which is why public projects frequently under-deliver. In practice a heat pump is a renovation project touching the heating network, hot water, ventilation and the electricity supply, so a needs assessment and feasibility study should come first to decide whether a heat pump is technically suitable and cost-effective at a given site.

The site owner rarely has to do this alone. Independent designers and procurement consultants gather baseline data, compare solution options and manage the risk of an unbalanced or under-performing system. Because several public buildings often share one estate, it is worth screening the whole portfolio and prioritising sites with high heating consumption, where economies of scale make heat pumps most attractive: sports halls, health centres, hospitals and most schools. For large non-domestic buildings with complex HVAC, structured guidance such as that developed for the UK public sector maps feasibility, survey, design and funding decisions step by step.

  • Energy and water consumption for the last two to three years.
  • Actual indoor temperatures maintained in public spaces during the heating season.
  • Condition and scheme of the existing heating and hot-water systems.
  • Scheduled repairs and renovations that could be combined with the installation.
  • Designed and measured operating temperatures of the heating network.

Establish the real heat demand with a heat-loss calculation

The single most important figure is the design heat load: how many kilowatts the building needs at the coldest design temperature for the locality. Because a heat pump's output and efficiency both fall as outdoor temperature drops, capacity must be matched to that worst case rather than to an average month.

Do not rely on a benchmark in watts per square metre alone. A proper survey measures room geometry, wall and roof construction, window and floor U-values, air permeability and ventilation rates, and turns these into a room-by-room breakdown. The room loads drive emitter sizing and hydraulic balancing, while the totals drive heat-pump size and the required flow temperature. In European markets a full EN 12831-1 calculation is the accepted method, producing a documented design heat load and a room-by-room basis for every downstream decision.

  • Transmission heat losses through walls, roofs, floors, windows and doors.
  • Ventilation and infiltration heat losses from air exchange.
  • Thermal bridges at structural junctions.
  • Building orientation and local outdoor design temperature.
  • Occupancy schedules and setpoint assumptions for public use patterns.

Check the heat distribution system, hot water and ventilation

Heat pumps are efficient when they run at low flow temperatures, typically 35–55 °C, whereas many public radiators were designed for 70–80 °C boiler water. Existing emitters must be checked to see whether they can still deliver at the lower temperature; some are replaced, supplemented, or the flow temperature is tuned. Underfloor heating and large air-handling units often suit heat pumps far better than legacy radiator circuits.

Domestic hot water is a large share of demand in schools, gyms, hospitals and care settings, with sharp peaks, and water must be held at a temperature that prevents bacterial growth. A heat pump is therefore paired with a storage tank, a higher-temperature stage or a hybrid source. Ventilation matters too: mechanical ventilation with heat recovery lowers heat loss, while the ventilation air-flow and its operating schedule change the load calculation.

  • Emitter output at a reduced flow temperature of 35–55 °C.
  • Peak daily hot-water demand and required storage volume.
  • Anti-legionella storage and circulation requirements.
  • Condition of ductwork, fans and ventilation controls.
  • Opportunity for exhaust-air heat recovery.

Confirm power, ground conditions, space, noise and permissions

A heat pump is electrically driven and can add tens of kilowatts of demand to a public building's main switchboard and supply cable. Local distribution network capacity must be checked, and the supply cable, fuses and board may need reinforcement, with a grid connection permit often required. This is a common hidden cost and a source of schedule delay.

For ground source options, geological and hydrogeological surveys establish whether vertical boreholes or horizontal collectors are feasible, what thermal properties to design for, and whether drilling permits apply. For all types, confirm space and access for plant, clearances around outdoor units, pipe routes, and acoustic limits, especially where a site borders homes or other occupied buildings. Noise, refrigerants and building permits are usually regulated, so these questions belong in the design brief before any tender.

  • Incoming supply capacity and maximum permissible starting current.
  • Ground and groundwater suitability for boreholes or collectors.
  • Plant-room space, pipe routes and outdoor-unit clearances.
  • Acoustic limits for indoor and outdoor equipment.
  • Refrigerant rules and grid-connection or building permits.

Write a specification that buys performance, not just hardware

Once site data is complete, translate it into a specification with measurable requirements. Instead of asking for a heat pump of a given brand, state the design heat load, the operating flow temperatures, and the acoustic, capacity and performance evidence you expect. Complete, comparable site information lets bids be judged fairly and stops suppliers hiding behind vague assumptions.

Invite three to five suppliers, request references from similar public or non-domestic projects, and ask how installers verify past performance rather than only holding accreditations. Make energy savings and indoor conditions measurable targets in the contract, and build in commissioning, hydraulic balancing, handover, training of building staff, and a monitoring and servicing plan. Accreditation alone does not reliably predict good performance; consistent outcomes come from specifying, commissioning and monitoring for them.

  • Design heat load and flow-temperature operating point in the specification.
  • Reference projects and verified installer capability, not just accreditations.
  • Measurable targets for energy use and comfort conditions.
  • Commissioning and hydraulic balancing obligations.
  • Operator training and handover documentation.
  • In-service monitoring, servicing responsibilities and consequences for shortfall.

Pre-tender site assessment checklist for a public heat-pump project

Use this checklist during the feasibility and survey phase, before you issue a tender or request quotations. It reflects what designers and procurers expect and gives suppliers a comparable, evidence-backed brief so that bids can be evaluated fairly.

  1. Full room-by-room heat-loss calculation with the local design temperature, not just watts per square metre.
  2. Recorded heating-season energy and water consumption for at least the last two to three years.
  3. Actual indoor temperatures in public spaces and target setpoints.
  4. List of existing emitters and their output at a 35–55 °C flow temperature.
  5. Domestic hot-water demand, storage size and anti-legionella requirements.
  6. Ventilation type, air flows, controls and any heat-recovery potential.
  7. Electrical supply check: switchboard, cable, fuses and grid-connection capacity.
  8. Space for plant, pipe routes, outdoor-unit clearances and maintenance access.
  9. Ground-source feasibility: soil and hydrogeology, land, drilling permits.
  10. Acoustic limits and any planning, building or connection permits required.
  11. Scheduled repairs or renovations that could be combined with the installation.
  12. Measurable performance, commissioning, monitoring and servicing duties for the contract.

Questions people ask

Which heat-pump type suits a school better than a hospital?

The right type depends on loads, site and operating pattern rather than on the building category alone. A school with sharp hot-water peaks for showers and a part-time occupancy schedule often works well with an air-source heat pump, a storage tank and load-based control. A hospital, which needs heat, hot water and often cooling around the clock, may justify air-source or ground-source plant with redundancy. Decisive factors include available space for outdoor units or boreholes, electrical supply capacity, acoustic limits and the required delivery temperature, so an engineer should confirm the choice after load calculations.

Can radiators designed for a gas boiler be kept with a heat pump?

Yes, but only if their heat output is sufficient at the lower flow temperatures a heat pump uses, typically 35–55 °C instead of 70–80 °C. The room-by-room heat-loss calculation is compared with each radiator's output at the new temperature; where output is short, radiators are replaced or supplemented, or heat loss is cut with insulation. Some buildings also need hydraulic balancing. Skipping this check can leave rooms cold in winter or force the pump to run at high temperature with poor efficiency.

How much electrical supply does a public heat pump need?

Electrical demand depends on the heat load and the pump's coefficient of performance: a heat pump typically consumes roughly 0.2–0.35 kW of electricity for every kilowatt of heat it delivers, but the exact figure varies with operating conditions. A building needing, say, 80 kW of heat may draw on the order of 20–30 kW electrically. The incoming supply, switchboard, cable and grid-connection capacity must be checked before purchase, because reinforcing power is a frequent hidden cost. Final numbers should come from a project calculation, not an average estimate.

When is a ground source heat pump better than air source for a public building?

Ground source tends to suit sites with land for boreholes or collectors, suitable geology, and a need for stable, efficient operation through cold winters. Air source is simpler to install and cheaper, but its output and efficiency fall as outdoor temperature drops, so a colder climate demands more reserve capacity. The decision follows geological surveys, load calculations and a whole-life cost comparison that includes drilling expense and permits; a project engineer should weigh these factors before the tender.

How do we keep domestic hot water safe from bacterial growth with a heat pump?

In buildings with high hot-water use, the heat pump is paired with a storage tank, and water is stored and supplied at a temperature that prevents growth of legionella and other bacteria. The designer sets tank volume, storage temperature and the circulation scheme accordingly, sometimes adding a reheating stage or periodic tank pasteurisation. Exact temperature and operating requirements come from the applicable standards and health rules for the jurisdiction, so they should be written into the design brief and verified at commissioning.

Why can two compliant installations perform very differently?

Heat pumps do not behave like boilers: real-world efficiency depends on a chain of decisions from design and sizing through installation, commissioning and daily use. Two systems that both meet minimum standards can still differ because of wrong sizing, poor emitter matching, unbalanced hydraulics, inadequate commissioning or occupants who cannot operate the controls. This is why guidance increasingly recommends buying outcomes—clear comfort, efficiency and running-cost targets, evidence of installer capability, and in-service monitoring—rather than procuring equipment against accreditation alone.

Sources and further reading

Sources were checked when this page was generated. Confirm changing dates, rules and prices with the original publisher.

  1. Heat Pump Purchasing Guide for Municipalities and Housing CompaniesMotiva
  2. Public Sector Decarbonisation Guidance: Feasibility and DesignEnergy Systems Catapult
  3. Improving heat pump outcomes in social housing: A practical action guideCarbon Trust
  4. IEA HPT Annex 60: Refurbishment of large non-residential buildings with heat pumpsAustrian Energy Agency (AEA)
  5. Heat Loss Calculation: Heat Pump Sizing & EN 12831 GuideIDM Energie
  6. СП 525.1325800.2023 Теплонасосные системы теплохладоснабжения. Правила проектированияРосстандарт (Федеральное агентство по техническому регулированию и метрологии)
  7. Тепловые насосы на социальных объектахЖурнал «СОК» (Сантехника, Отопление, Кондиционирование)